This job aid is to help with the process to Add Documents to an existing case.
Login to the NEICE application
Click on My Cases and access the case by clicking on the M/CMS Case ID
User is navigated to Case Details Page
Click on Documents tab to Navigate to Documents Page
Click on Upload New Document button
Select Child Name from the drop down for which the document needs to be uploaded and select the Document Type from the drop Down on the “Upload New Document” pop up window.
Click on Browse File and select the document to be uploaded from your computer.
Once the document is selected, click on Save & Upload button
Uploaded document record is displayed on the Documents grid.
If an ICPC coordinator uploads a document, the document status will be displayed as “Attached” in the grid.
If a Case Worker uploads a document, the document status will be displayed as “Uploaded” in the grid.
When an ICPC coordinator receives a document from the Case Worker, the ICPC coordinator needs to change the status of the document from “Uploaded” to Attached” by selecting the document record and clicking on “Attach” from the Actions drop down on the document page.
Only documents in “Attached” Status can be enclosed in a Transmittal to the Sending/ Receiving state