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Knowledge base
Introduction to NEICE
Welcome to NEICE
2
What is NEICE?
A Brief History of the National Electronic Interstate Compact Enterprise
NEICE State Resources
3
States Live on NEICE (Map)
CA Counties on NEICE
How States Connect to the NEICE System
Definitions
3
NEICE User Roles
Understanding the types of NEICE CASE IDs
Data Entry User Role - Role added manually upon state request
NEICE Reports
1
Reports in NEICE
ICPC Resources
2
ICPC Home Study Evaluations and Decision Deadlines
Regulation 7 Timeframes
Training and Practice
Training Schedules and Data Reports
2
NEICE Training Schedule (All NEICE Roles)
2022 NEICE Training Data
Practicing in NEICE UAT (Test) Environment
4
Quick Start - Logging in and Setting up your Signature
NEICE Test Sites (CMS/MCMS)
Practice documents for creating and sending practice cases
NEICE Practice Guide
Caseworker Training
5
Caseworkers: Required eLearning Courses
Case Workers – Using the Case Wizard
Recorded Caseworker Q and A Webinars
ICPC Caseworker Webinar Handouts
NY Caseworkers
ICPC Coordinator Training
4
Required eLearning Courses and Practice for ICPC Coordinators
ICPC Coordinators - Using Sending Case Wizard
Recorded Q and A Webinars for ICPC Coordinators
ICPC Coordinator Webinar Handouts
Administrator Training
2
Required eLearning Courses for NEICE Administrators
Administrator Q and A Webinar Recordings
Assignment Coordinator Training
2
Required eLearning for Assignment Coordinator Sub-Role
Training Recording for Assignment Coordinator Sub-role
View-Only User Training
1
View-Only User Role - Required eLearning Courses
Essential Job Aids
NEICE State Information
3
States Live on NEICE (Map)
CA Counties on NEICE
How States Connect to the NEICE System
NEICE Basics
8
NEICE Practice Guide
Dashboard Functions
Alerts
Notifications
Manage Cases - Using "My Cases"
View all 8
Logging In
6
Logging into NEICE
CMS States' Main NEICE Log In Page
MCMS States' Main NEICE Log In Page
Adding a Signature to Your Profile
Resetting your password
View all 6
Troubleshooting
4
Ways to get help in NEICE CMS/MCMS
What to do if your Dashboard is blank
Clear Cache Google Chrome Browser
Clear Cache Microsoft Edge Browser
Secure Document Portal
3
Sending to NEICE States as a Not Yet Live State
Download Documents Received via the Secure Document Portal
M/CMS State Sending documents to Not Yet Live States via Secure Document Portal
AAICPC Policies for NEICE
1
Handling Incomplete or Insufficient Home Study Requests in NEICE
Job Aids - Administrator Role
Administrator - Sending & Receiving State
4
Manage Users - State Administrator
Manage Agencies - State Administrator
Add a View Only User to a Case
Private Cases in NEICE 2.0
Administrator - Receiving State
1
Manage Case Assignment for Incoming Cases - State Administrator
Administrator - Reports
13
Finding Cases Needing Closure
Requests Sent to Agencies by ICPC Central Office (Receiving State Only)
Children Over the Age of Majority
Children Placed In State / Out Of State
Incomplete Requests – Missing 100A’s Report
View all 13
Administrator Functions
1
Enable Multi-Factor Authentication - State Administrators
Job Aids - Coordinator Role
Coordinator - Sending & Receiving State
5
Manage Case - Add Documents to Existing Case
Add a View Only User to a Case
Manage Child - Add Another Child to a Case in NEICE
Manage Child - Change Jurisdiction
Violations
Coordinator - Receiving State
2
Add Agency/Case When Receiving Cases From Non-NEICE States
Sending Home Study Responses
Coordinator - Sending State
8
Sending Case Wizard - ICPC Coordinators
Manage Case - Clone a Case (Formerly Convert a Case)
Manage Case - Delete a Case
Manage Child - Child Deletion
100B - Initial Placement using 100B for Approved Home Study
View all 8
Coordinator Reports
12
Finding Cases Needing Closure
Requests Sent to Agencies by ICPC Central Office (Receiving State Only)
Children Over the Age of Majority
Children Placed In State / Out Of State
Incomplete Requests – Missing 100A’s Report
View all 12
Job Aids - Caseworker Role
Caseworker - Sending & Receiving State
2
Manage Case - Add Documents to Existing Case
Manage Child - Add Another Child to a Case in NEICE
Caseworker - Receiving State
2
Sending Home Study Responses
Dashboard - Finding & Processing Due Cases
Caseworker - Sending State
3
100A - Create Case Using the Sending Case Wizard
Creating a 100A When Pausing AFTER Creating a Case
Home Study Request Checklist
Job Aids - Assignment Coordinator Role
Assignment Coordinator Job Aids
2
Assigning a staff or agency to a case: Assignment Coordinator Subrole Job Aid
Add a View Only User to a Case
NEICE Management Information
NEICE Meeting Schedules
3
NEICE CMS/MCMS Quarterly Meetings Schedule - Updated 2/2/2023
Clearinghouse Direct States Technical Meetings Schedule
2023 NEICE Security Training
Release Notes
7
Version 2.04 Release Notes (07-20-2021)
Version 2.05 - Release Notes (8-23-2021)
Version: 2.0.6 - Release Notes (09-21-2021)
Version 2.07 Release Notes (October 3, 2021)
Secure Document Portal Release 1.1 -- Notes: 06/15/2022
View all 7
NEICE Clearinghouse Direct States
2
NCH Clearinghouse Direct Meeting Minutes
Current NEICE Clearinghouse Technical Documents
NEICE CMS/MCMS States
3
CMS/MCMS User Group Meeting PPTs and Minutes
Current MCMS Technical Documents
Submission Form to Suggest Topics for Upcoming M/CMS User Group Meetings
NEICE Data
1
NEICE National Data Report and State Snapshot Webinar - 12 14 2021
NEICE Security
2
All-State NEICE Security Briefing - November 17, 2021
NEICE Acceptable Use Policy for All NEICE System
AAICPC Conference Resources
6
NEICE Reports and Dashboard Showcase Slide Deck
2022 AAICPC Conference NEICE Training Handout: NEICE Reports Job Aids and Samples
Guide for Using the Dashboard
NEICE Update for 2022 AAICPC Conference Slide Deck
2022 AAICPC Conference - NEICE 2.0 Updates Presentation Handouts
View all 6