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Knowledge base
Introduction to NEICE 2.0
Welcome to NEICE 2.0
4
Welcome to NEICE 2.0
What is NEICE?
A Brief History of the National Electronic Interstate Compact Enterprise
NEICE Practice Guide
NEICE State Resources
3
States Live on NEICE (Map)
CA Counties on NEICE
How States Connect to the NEICE System
Definitions
3
NEICE 2.0 User Roles
Understanding the types of NEICE CASE IDs
Data Entry User Role - Role added manually upon state request
NEICE 2.0 Reports
1
Reports in NEICE 2.0
ICPC Resources
2
ICPC Home Study Evaluations and Decision Deadlines
Regulation 7 Timeframes
NEICE Management Information
NEICE Meeting Schedules
1
NEICE Meetings Schedule (Clearinghouse & CMS/MCMS)
Release Notes
4
Version 2.04 Release Notes (07-20-2021)
Version 2.05 - Release Notes (8-23-2021)
Version: 2.0.6 - Release Notes (09-21-2021)
Version 2.07 Release Notes (October 3, 2021)
NEICE Clearinghouse Direct States
2
NCH Clearinghouse Direct Meeting Minutes
Current NEICE Clearinghouse Technical Documents
NEICE CMS/MCMS States
2
CMS/MCMS User Group Meeting PPTs and Minutes
Current MCMS Technical Documents
NEICE Data
1
NEICE National Data Report and State Snapshot Webinar - 12 14 2021
NEICE Security
1
All-State NEICE Security Briefing - November 17, 2021
NEICE 2.0 Training
Training Schedule
1
NEICE Training Schedule
Practicing in NEICE
3
Practice documents for creating and sending practice cases
Quick Start - Logging in and Setting up your Signature
NEICE Test Sites (CMS/MCMS)
Caseworker Training
5
Caseworkers: Required eLearning Courses
Case Worker – Using the Case Wizard in NEICE 2.0
Recorded Caseworker Q and A Webinars
ICPC Caseworker Webinar Handouts
NY Caseworkers
ICPC Coordinator Training
4
Required eLearning Courses and Practice for ICPC Coordinators
ICPC Coordinator - Using Sending Case Wizard
Recorded Q and A Webinars for ICPC Coordinators
ICPC Coordinator Webinar Handouts
Administrator Training
2
Required eLearning Courses for NEICE Administrators
Administrator Q and A Webinar Recordings
Assignment Coordinator Training
2
Required eLearning for Assignment Coordinator Sub-Role
Training Recording for Assignment Coordinator Subrole
View-Only User Training
1
View-Only User Role for NEICE 2.0 - Required eLearning Courses
NEICE 2.0 Fundamental Job Aids
NEICE State Resources
3
States Live on NEICE (Map)
CA Counties on NEICE
How States Connect to the NEICE System
NEICE 2.0 Basics
8
NEICE Practice Guide
Dashboard Functions
Alerts
Notifications
Manage Cases - Using "My Cases"
View all 8
NEICE 2.0 - Logging In
5
NEICE 2.0 Login
CMS States' Main NEICE Log In Page
MCMS States' Main NEICE Log In Page
Adding a Signature to Your Profile
Resetting your password
NEICE 2.0 Troubleshooting
4
Ways to get help in NEICE CMS/MCMS
What to do if your Dashboard is blank
Clear Cache Google Chrome Browser
Clear Cache Microsoft Edge Browser
Secure Document Portal
3
Sending to NEICE States as a Not Yet Live State
Download Documents Received via the Secure Document Portal
M/CMS State Sending documents to Not Yet Live States via Secure Document Portal
NEICE 2.0 Job Aids - Administrator Role
Administrator - Sending & Receiving State
4
Manage Users - State Administrator
Manage Agencies - State Administrator
Add a View Only User to a Case
Private Cases in NEICE 2.0
Administrator - Receiving State
1
Manage Case Assignment for Incoming Cases - State Administrator
Administrator - Reports
11
Finding Cases Needing Closure
Requests Sent to Agencies by ICPC Central Office (Receiving State Only)
Children Over the Age of Majority
Children Placed In State / Out Of State
Incomplete Requests – Missing 100A’s Report
View all 11
NEICE 2.0 Job Aids - Coordinator Role
Coordinator - Sending & Receiving State
5
Manage Case - Add Documents to Existing Case
Add a View Only User to a Case
Manage Child - Add Another Child to a Case in NEICE
Manage Child - Change Jurisdiction
Violations
Coordinator - Receiving State
2
Add Agency/Case When Receiving Cases From Non-NEICE States
Sending Home Study Responses
Coordinator - Sending State
8
Sending Case Wizard - ICPC Coordinators
Manage Case - Clone a Case (Formerly Convert a Case)
Manage Case - Delete a Case
Manage Child - Child Deletion
100B - Initial Placement using 100B for Approved Home Study
View all 8
Coordinator Reports
11
Finding Cases Needing Closure
Requests Sent to Agencies by ICPC Central Office (Receiving State Only)
Children Over the Age of Majority
Children Placed In State / Out Of State
Incomplete Requests – Missing 100A’s Report
View all 11
NEICE 2.0 Job Aids - Caseworker Role
Caseworker - Sending & Receiving State
2
Manage Case - Add Documents to Existing Case
Manage Child - Add Another Child to a Case in NEICE
Caseworker - Receiving State
2
Sending Home Study Responses
Dashboard - Finding & Processing Due Cases
Caseworker - Sending State
2
100A - Create Case Using the Sending Case Wizard
Creating a 100A When Pausing AFTER Creating a Case
NEICE 2.0 Job Aids - Assignment Coordinator Role
Assignment Coordinator Job Aids
2
Assigning a staff or agency to a case: Assignment Coordinator Subrole Job Aid
Add a View Only User to a Case