The NEICE project has completed NEICE Feedback Surveys since 2020 to gather anonymous feedback from the NEICE Case Management System (CMS) and Modular Case Management System (MCMS) users to better understand challenges and successes of NEICE. The survey results inform NEICE system enhancements and product improvements to continuously improve NEICE. NEICE Clearinghouse Direct users who access NEICE via their state child welfare information systems and do not use NEICE 2.0, were invited to respond this NEICE 2.0 feedback survey but answered broad questions about the system.
Please see the below attachments for:
- NEICE User Feedback Survey published 2021
- NEICE User Feedback Survey published 2022