Summary: This job aid guides ICPC coordinators and Case Workers to check all the existing cases associated to a child from a case.
ICPC coordinators and Case Workers perform the following actions to identify the associated cases for a specific child.
- Login to NEICE application as a Case Worker or a ICPC coordinator.
- Search for the required case by searching for the M/CMS case ID from “Global Search” or “Case Search” functionality from the left side navigation menu.
- If there are additional cases associated to the child, you can access those cases by clicking on the “M/CMS Case ID” of the child.
Note: The Associated Case list for the child id accessible from the Case Banner, clicking on the child’s name. This can be accessed when the user is creating a case and from any tab in the case without leaving the case.