Purpose: This job aid provides the steps for the ICPC Caseworker to upload a supervision report and send a message to the ICPC Coordinator.
The ICPC Caseworker uploads the Supervision Report to the case using the same steps as uploading the home study:
- The ICPC Caseworker signs into NEICE and searches for the case ID. The caseworker can also go to the “My Cases” section and search for the child’s name.
- The caseworker will then navigate to the Documents page and select “Upload Document.”
3. The caseworker will make sure the child’s details and information are correct, and select the Document Type “Report-Supervision” and then click “Browse File” to upload the document:
4. The caseworker will locate the appropriate document from their files and click “Open” to upload the document:
5. The caseworker will confirm the file was added and click “Save and Upload”:
6. The caseworker will see the Uploaded Report-Supervision in the list of documents on the Documents tab:
7. The caseworker will navigate to the Communications tab to send a message to the ICPC Coordinator:
8. The Caseworker will complete all the memo fields and select the Document to Associate with the message and click “Send”.
9. On the Communications tab the caseworker can see the Message was successfully sent with the green checkbox on the message icon in the STATUS column. The caseworker has now sent the Supervision Report to the ICPC Coordinator in the Receiving State. The ICPC Coordinator will be notified and is responsible for transmitting the Supervision Report to the Sending State.
