Summary: This job aid is to guide  State Administrators to Enable/Disable Multi-Factor Authentication (MFA) for their respective states.

State Administrators shall perform the following actions to enable/ disable MFA for their state.

  1. Login to NEICE application as the state administrator.

  2. From the left side navigation menu, click on Manage -> State 

  3. From the list of states, select your state by clicking on the state name or by selecting the state record and clicking on the “Action” - Edit button.

  1. On the Edit State window, under MFA User, select enable MFA.
    Note: If the state needs to disable MFA, select Disable

  1. Click on Save button.

  1. Once MFA is enabled, the users in the state will be able to configure the Multi Factor Authentication using SMS, Email or Google Authenticator.