NEICE Support Desk

Administrator - Sending & Receiving State 4

• Manage Users - State Administrator
• Manage Agencies - State Administrator
• Add a View Only User to a Case
• Private Cases in NEICE 2.0

Administrator - Receiving State 1

• Manage Case Assignment for Incoming Cases - State Administrator

Administrator - Reports 14

• Finding Cases Needing Closure
• Requests Sent to Agencies by ICPC Central Office (Receiving State Only)
• Children Over the Age of Majority
• Children Placed In State / Out Of State
• Incomplete Requests – Missing 100A’s Report

View all 14

Administrator Functions 2

• Enable Multi-Factor Authentication - State Administrators
• Unassign Cases For a NEICE User Being Deleted