The purpose of this job aid is to provide steps to view the tasks assigned to the logged in (ICPC coordinator/ Caseworker) 

To view the tasks assigned to the logged in user: 

  1. Login to NEICE application as a Caseworker/ ICPC Coordinator.

  2. Navigate to the Actions menu on the left side and click on “My Cases/ Tasks” 

  3. Click on “My Tasks” tab next to My Cases

  4. You will be able to see all the Pending/ Overdue tasks that are assigned to you with the information below and are sorted in the ascending order of the due date for completion. (First approaching date displayed first)

  • Status

  • M/CMS Case ID/Created On

  • Interstate Case ID

  • Sending State

  • Receiving State

  • Regulation Type /Placement Type

  • Task Type

  • Task Detail

  • Due Date

  • Children in Case


Filters and Export options

  1. To view only the case tasks that are overdue, check the “Overdue” box. This will filter and display all the overdue tasks.

  2. To apply filters on all columns, click on the toggle button “Show Filters” to filter on any of the columns.

  3. To export these records to a csv file, select the records you want to be exported and click on Actions-> Export to CSV.

  4. To export all records, click on Actions-> Export to CSV without selecting any record.