NEICE Support Desk
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Essential Job Aids
NEICE State Resources
4
States Live on NEICE (Map)
CA Counties on NEICE
How States Connect to the NEICE System
Live and Not-Live California Counties Report
NEICE Basics
8
NEICE Practice Guide
Dashboard Functions
Alerts
Notifications
Manage Cases - Using "My Cases"
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Logging In
6
Logging into NEICE
CMS States' Main NEICE Log In Page
MCMS States' Main NEICE Log In Page
Adding a Signature to Your Profile
Resetting your password
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Troubleshooting
4
Ways to get help in NEICE CMS/MCMS
What to do if your Dashboard is blank
Clear Cache Google Chrome Browser
Clear Cache Microsoft Edge Browser
Secure Document Portal
3
Sending to NEICE States as a Not Yet Live State
Download Documents Received via the Secure Document Portal
M/CMS State Sending documents to Not Yet Live States via Secure Document Portal
AAICPC Policies for NEICE
1
Handling Incomplete or Insufficient Home Study Requests in NEICE