NEICE Support Desk

There are three steps all users should take BEFORE using the new system: 1. Take eLearning courses. (see links below) 2. Practice in your state's U...

The Sending State Caseworker can use the Sending Case Wizard to prepare and send a Home Study Request (100A) and 100A-Initial via message to the ICPC Cen...

We will post links to the recordings of the caseworker Q&A Webinars here after they are completed. 2023 Training Recordings: January 18, 2023, View...

Purpose: This job aid provides the handouts for ICPC Caseworker Webinars.  Attachments:  Caseworker Training Agenda - provides the topics covered i...

Here is a link to the NEICE 2.0 Caseworker orientation for New York State NEICE users, presented on June 11, 2021. A copy of the powerpoint slides at th...