1. Take eLearning courses for the NEICE role(s) you are assigned (ICPC Caseworker, ICPC Coordinator, NEICE Administrator, Assignment Coordinator Sub-Role or View-Only User). 

Links to the eLearining courses required for each NEICE user role are found in the Training and Practice section of the NEICE Support Desk Knowledge Base: 


2. Practice in your state's UAT Test environment. (Get user id and password from your state Admin)

3. Attend or view a recording of Tetrus' Q&A Webinar. Visit the NEICE Training Schedule to sign up for an upcoming webinar by visiting this page:


OR view a recorded webinar by visiting the training resources for each NEICE role in the Training and Practice section. (link provided in #1. above)