NEICE eLearning courses are available on the American Public Human Services Association (APHSA) Training Hub for Resources, Innovation, and Virtual Exchange) THRIVE Learning Management System (LMS). 

Users who are assigned the View-Only User Role will have limited access to NEICE to view specific cases to which they have been assigned by a state or local agency Assignment Coordinator.  

The NEICE View-Only eLearning track includes three required courses before using NEICE:

  1. NEICE Overview Course (About 20 min)
  2. NEICE Security Couse (About 10 min)
  3. NEICE View Only User Role (About 10 min.)

Steps to access NEICE eLearning Courses:

1. To access THRIVE, please visit: and login in for the first time

Once you are logged into THRIVE, you will have access to all the courses and resources available to members, such as leadership, coaching, professional development, and Equity, Diversity, Inclusion and Belonging. Please take advantage of these additional resources available. 

2. To access the NEICE eLearning courses, click on the "Catalog" tab on the navigation bar on the left side of the screen:

3. Once on the Course Catalog page, click on the NEICE section:

4. Courses are provided in Tracks for each NEICE user role (ICPC Coordinator, Caseworker, Assignment Coordinator Sub-Role, State Administrator and View Only). Select your user role to take all the required eLearning courses within the track you selectOnce in the NEICE Courses, select the NEICE View-Only track:

5. Navigation:

6. A certificate will be provided in THRIVE once you complete the NEICE View-Only Learning Courses AND the NEICE eLearning Course Completion Survey. 

7. Please refer to NEICE Training: Three Steps to Take Before Using the NEICE System for all recommended training resources.